Terms of Service

By accessing or using Legways Games applications and services, you enter into a binding service agreement with us. These Terms work in conjunction with our Terms of Use and Privacy Policy to define our relationship with you.

If you do not agree to these Terms of Service, you must immediately discontinue use of our games.

What We Provide

Legways Games provides:

• Mobile Gaming Applications: Word search games and other puzzle/entertainment games
• Game Features: Core gameplay, progress tracking, achievements, and leaderboards
• Optional Purchases: In-app purchases for virtual items, features, or ad-free experiences
• Account Services: User accounts for saving progress and accessing features across devices
• Customer Support: Technical assistance and customer service via email
• Updates and Improvements: Regular updates, bug fixes, and new content

Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical issues or system failures
• Circumstances beyond our reasonable control
• Necessary security measures or investigations

Account Registration

To access certain features, you may need to create an account by providing:

• Valid email address
• Username (must be unique and appropriate)
• Password (you are responsible for maintaining its security)
• Age verification (must be 13+ or have parental consent)

Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using a strong, unique password

Account Suspension or Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service, Terms of Use, or Privacy Policy
• You engage in fraudulent, abusive, or illegal activities
• Your account has been inactive for an extended period
• We determine it's necessary to protect our services or other users

Performance Standards

We make commercially reasonable efforts to ensure our games function properly and provide an enjoyable experience. However, performance may vary based on:

• Your device specifications and operating system version
• Your internet connection speed and stability
• Server load and network conditions
• Third-party service dependencies

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including:

• Adding, removing, or changing game features
• Modifying virtual item properties or availability
• Adjusting game mechanics, difficulty, or rewards
• Implementing new technologies or systems

In-App Purchase Terms

When you make an in-app purchase:

• All purchases are processed through Apple App Store or Google Play Store
• You agree to the payment terms and conditions of those platforms
• Prices are displayed in your local currency and may include applicable taxes
• Purchases are final and generally non-refundable (see Refund Policy below)
• Virtual items have no real-world monetary value

Subscription Services (If Applicable)

If we offer subscription-based features:

• Subscriptions automatically renew unless cancelled before the renewal date
• You will be charged through your App Store or Google Play account
• You can manage or cancel subscriptions through your device's account settings
• Cancellation takes effect at the end of the current billing period
• No partial refunds for unused subscription time

Refund Policy

Refund requests must be submitted to Apple or Google according to their policies:

• Apple App Store: Typically 14-day refund window for eligible purchases
• Google Play Store: Generally 48-hour refund window for apps and in-app purchases

Legways Games does not directly process refunds. However, if you experience technical issues preventing you from accessing purchased content, contact us through our official contact form and we will work to resolve the issue.

Nature of Virtual Items

Virtual items, currency, or features purchased or earned in our games:

• Are licensed, not sold, to you
• Have no real-world monetary value and cannot be exchanged for real money
• Cannot be transferred, sold, or traded to other users
• Are valid only within the specific game they were obtained in
• May be modified, removed, or become unavailable at any time
• Will be forfeited if your account is terminated

No Guarantee of Availability

We do not guarantee that virtual items will always be available. We reserve the right to modify or discontinue any virtual items without notice or liability.

Support Channels

We provide customer support through:

• Website Contact: Submit inquiries via our official contact form
• In-App Help: Access help documentation within the app
• Website Resources: FAQs and guides at legways.com/games

Response Times

We aim to respond to support requests within 48-72 hours during business days. Response times may be longer during weekends, holidays, or periods of high volume.

Service Communications

By using our services, you agree to receive operational communications from us, including service announcements, security alerts, and account-related notices. You cannot opt out of these essential communications.

Regular Updates

We regularly release updates that may include:

• New game content, levels, or puzzles
• Bug fixes and performance improvements
• New features and gameplay mechanics
• Security patches and stability enhancements

Update Requirements

To ensure optimal performance and security, you may be required to install updates to continue using our games. Failure to update may result in:

• Reduced functionality or features
• Inability to access online features
• Compatibility issues
• Security vulnerabilities

Our collection, use, and protection of your personal information is governed by our Privacy Policy.

Key points:

• We collect only the data necessary to provide and improve our services
• We use industry-standard security measures to protect your data
• We do not sell your personal information to third parties
• You have rights regarding your data (access, correction, deletion)

By using our services, you acknowledge and agree to our data practices as described in the Privacy Policy.

Specific Disclaimers

We specifically disclaim warranties regarding:

• Compatibility with all devices and operating systems
• Accuracy of game content, scores, or statistics
• Availability of specific features or virtual items
• Performance under all network conditions
• Freedom from bugs, errors, or technical issues

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including:

• Natural disasters, pandemics, or acts of God
• War, terrorism, civil unrest, or government actions
• Internet service provider failures or network outages
• Third-party service failures (Apple, Google, cloud providers)
• Labor disputes, strikes, or lockouts
• Power outages or telecommunications failures

Platform Dependencies

Our services depend on third-party platforms:

• Apple: App Store, iOS, Game Center
• Google: Google Play, Android, Play Games Services
• Cloud Services: Data storage and synchronization
• Analytics: Performance and usage tracking

We are not responsible for issues caused by third-party service failures, policy changes, or technical problems. Your use of third-party services is subject to their respective terms and policies.

Our Rights

Legways Games retains all rights, title, and interest in our services, including:

• Game software, code, and algorithms
• Game design, mechanics, and balance
• Graphics, artwork, animations, and audio
• Trademarks, logos, and branding
• Game content, puzzles, and challenges

Your Limited Rights

You receive only a limited license to use our services as specified in our Terms of Use. You do not acquire ownership rights to any aspect of our games.

Termination by You

You may terminate your use of our services at any time by:

• Uninstalling our games from your devices
• Deleting your account through in-app settings or contacting support
• Discontinuing use of our services

Termination by Us

We may terminate or suspend your access to our services for:

• Violation of these Terms or our policies
• Fraudulent or illegal activities
• Abusive behavior toward other users or our staff
• Extended account inactivity
• Business or operational reasons

Effects of Termination

Upon termination:

• Your right to use our services immediately ceases
• Your account and game progress may be deleted
• Virtual items and currency will be forfeited
• No refunds will be provided for unused services or purchases

Data Retention

After termination, we may retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance). See our Privacy Policy for details.

We may modify these Terms of Service at any time to reflect changes in our services, legal requirements, or business practices.

We will notify you of material changes by:

• Updating the "Last Updated" date
• Displaying a notice in our games
• Sending an email (if you've provided your email address)
• Posting an announcement on our website

Your continued use of our services after changes are posted constitutes acceptance of the updated terms. If you do not agree to the changes, you must stop using our services.

For questions, concerns, or support regarding our services, please contact us: